MORE THAN TIMEKEEPING

KORVEN celebrates timeless design, refined personal style, and the details that define every occasion.

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Warranty Information

Every KORVEN watch is built to last, and each one is backed by a manufacturer's warranty.

Warranty Period

Warranty length varies by model. The warranty period for your watch is listed on its product page.

What's Covered

The warranty covers manufacturing defects in materials and workmanship under normal use.

What's Not Covered

  • Accidental damage, such as drops, impacts or a broken crystal
  • Misuse, improper handling or unauthorized repairs or modifications
  • Water damage from use beyond the watch's rated water resistance
  • Normal wear and tear, such as scratches or worn straps

Water Resistance

Water resistance varies by model. Each watch's rating is listed on its product page. Please check it before exposing your watch to water.

How to Make a Warranty Claim

  1. Email us at korvenheritage@gmail.com.
  2. Include your order number, a description of the issue and clear photos or a short video.
  3. We'll review your claim and reply with the next steps.

Questions

For any warranty questions, email us at korvenheritage@gmail.com.